return | refund policy
thank you for shopping with us! please review the return | refund policies below (applies worldwide).
returns | refunds
policies only apply within 30 days after your item has been delivered. after that timeline, returns and exchanges are no longer offered.
if your item is misprinted/damaged/defective or if you would like to exchange your item for a different size, email email@example.com within 30 days after the product is received. the item must be in the original condition that it was received and in the original packaging. we will provide instructions for your processing. please do not return the package to the sender until you have received instructions from our team. note: some sizes may no longer be available from the manufacturer after the item release date.
paintings and digital art are exempt from returns or exchanges.
for packages lost in transit, please email firstname.lastname@example.org no more than 30 days after the estimated delivery date.
shipping for returns | refunds
you must cover your own shipping costs for returning your item. consider using a shipping service that offers tracking or shipping insurance as we cannot guarantee that your returned item will be received.
shipping costs are non-refundable.
exchanged products will have varied times to reach you. thank you for your patience!